Every clinical term the app uses, in plain language. You never have to memorise these — they’re here whenever you wonder.
Your session note
Progress note (SOAP)
A short written record of what happened in this session — drafted for you from the recording. You read it, fix anything that is off, and save it.
Why it helps · It is your professional record of the work. A clear note helps you pick up exactly where you left off next time, and protects you if your records are ever reviewed.
First-session record
Intake note
The fuller write-up you make the first time you meet a client — their story, background, and how they seem right now.
Why it helps · It is the foundation of the whole case. Everything you plan later refers back to it.
What the client shared
Subjective + Objective
In their words: what they came with, how the week went, what is on their mind — together with what you noticed yourself (mood, body language, how they spoke).
For example: "Said work stress is easing. Looked more relaxed, made eye contact, smiled a few times."
What the client told you
Subjective (the “S” in SOAP)
The session from the client’s side — their feelings, worries and what they reported, in their own words.
What you observed
Objective (the “O” in SOAP)
What you noticed with your own eyes and ears — appearance, mood, how they spoke and behaved. The facts, not your interpretation yet.
What you make of it
Assessment (the “A” in SOAP)
Your professional read on what is going on — the main themes of the session and how the client is doing.
Why it helps · This is the part that is truly yours. The draft gives you a starting point; your judgement is what matters.
The plan
Plan (the “P” in SOAP)
What happens next — homework, what to focus on next time, any referrals, and when you will meet again.
Summary
Session summary
A short, plain-language recap of the whole session in a few sentences — the gist, before the detail.
Session topics
Themes discussed
The main things that came up this session, each with a clear heading and a few supporting points — so the note reads theme by theme rather than as one block.
Why they came
Presenting concerns
The main problem or reason the client reached out, in simple terms.
The story so far
History of present illness
How this difficulty started and changed over time — when it began, what makes it better or worse, how bad it gets.
Past mental-health care
Past psychiatric history
Any earlier therapy, counselling, medication or hospital care for emotional or mental-health reasons.
Family background
Family history
Relevant health and mental-health patterns in the family that may matter for this client.
How they seemed today
Mental status exam (MSE)
A snapshot of the client in the room — how they looked, their mood, the way they spoke, and how clear their thinking was.
Why it helps · It is a baseline. Comparing it session to session is one of the clearest ways to see change.
Your early thinking
Working hypothesis
A first, gentle guess at what may be going on — not a final diagnosis, just a direction to explore.
Why it helps · It is meant to change as you learn more. Holding it lightly is good practice.
What happens next
Immediate plan
The very next steps — usually a follow-up session, a questionnaire to fill, or a referral.
Therapy approach
Modality
The style of therapy you are using with this client — for example CBT, EMDR, or supportive counselling.
Safety check
Risk flags
A note of anything that suggests the client could be at risk — to themselves or others — and how serious it looks.
Why it helps · Surfaced up top so it is never missed. If something looks high, it deserves your attention before anything else.
Where this sits in the work
Therapy phase
A rough guess at which stage of therapy this session belongs to — for example early-stage building trust, or later-stage practising skills.
The recording, in words
Transcript
The full conversation written out, with who said what. Handy if you want to check the exact words behind the note.
Saving the note for good
Sign-off
When the note reads right, you "sign" it. That locks it as your final, official record for this session.
Why it helps · You can still add a follow-up correction later, and every change is kept — so your record stays honest and complete.
The AI's reading of the session
Clinical brief
A second opinion from the AI — what it thinks might be going on, what's still unclear, and what could help. You accept, edit, or reject each part.
Why it helps · It is a helper, not the boss. You are the clinician; nothing is added to the record until you confirm it.
First-session reading
Initial assessment
The AI's first, wide read after an intake — a shortlist of possibilities to explore, not a decision. The aim is to narrow it over the next sessions.
Diagnosis ideas
Diagnosis candidates (ICD-11)
The conditions the AI thinks best fit what it heard, each with an official WHO code (ICD-11). One can be marked the main one.
Why it helps · Only what you confirm is saved to the client. Codes make your records consistent and shareable with other professionals.
The shortlist of possibilities
Differential
Several conditions that could explain what you are seeing, kept side by side until you can rule some in and others out.
Why it helps · Holding a few options early — instead of jumping to one — is exactly how careful assessment works.
How sure the AI is
AI confidence
A rough percentage for how strongly the evidence in this session points to that idea. Low early on is normal and expected.
The proof behind it
Supporting evidence
The exact lines from the session the AI is leaning on, with who said them and when — so you can check its reasoning yourself.
What's still to find out
Assessment gaps
The questions still worth asking before you can be confident — each with a short reason why it matters.
Why it helps · These carry forward as a checklist, so nothing important quietly gets forgotten between sessions.
The bigger picture
Case formulation
A short story of why this person is struggling — what set it off, what keeps it going, and their strengths. Not a label; the 'why' behind the work.
Why it helps · It turns a list of symptoms into a map you can actually plan treatment from.
The plan ahead
Treatment plan
The approach, the stages you expect to move through, and clear goals — each with a way to tell whether it is working.
Why it helps · A written plan you can revisit keeps the work focused and lets you show progress over time.
Suggested approaches
Recommended therapies
Therapy methods that tend to help with this kind of difficulty, each with a short reason and the evidence behind it.
Safety alerts
Crisis flags
Moments in the session that may point to risk — to the client or others. Shown first, with India helpline numbers, so they are never missed.
Why it helps · When something serious shows up, it deserves your attention before anything else on the page.
Quick questionnaires
Scored instruments (PHQ-9, GAD-7)
Short, well-tested checklists the client answers to put a number on how they are doing — PHQ-9 for low mood, GAD-7 for anxiety.
Why it helps · A number you can repeat each visit is the clearest way to see whether things are actually getting better.
The starting score
Baseline
The first score you record, near the start of the work. Every later score is compared against it.
Why it helps · Without a starting point there is nothing to measure change against — so capture it early.
Real, not random, change
Reliable change
A drop big enough that it's very unlikely to be chance or a bad day — a genuine shift, judged against validated thresholds.
How the diagnosis has changed
Diagnosis history
A timeline of the diagnoses you have confirmed for this client — the current one, and the earlier ones it replaced.
Why it helps · Seeing how your understanding evolved is good practice, and useful if the case is ever reviewed or handed over.